Wine Delivery FAQs

How long will it take for my Feravina pack to arrive?

We currently pack and dispatch orders every Monday and Thursday, so your delivery should arrive within 1-3 business days in Melbourne, and a little longer for Sydney, Canberra, Adelaide and Hobart. Western Australia and remote locations in other states can take up to 2 weeks. If you’re in a hurry to get your wine because you have a party coming up, send us an email and we’ll do our best to get it to you quicker. 

I’m not home during business hours to receive a package. How can I get my delivery?

Just nominate a safe place for us to leave your wine box if you’re not home. Ideally somewhere in the shade, like in a lobby, a front yard, or behind a tree or a bin. We’ll always take a photo of where we left your package and send it to you so you can easily find it. Alternatively, we’re more than happy to deliver to your work address or PO Box.

What if I don't like one of the wines?

Each wine is selected by our Sommelier and taste tested by our wine-tasting team to guarantee you’ll love them. However, if by any chance there’s a wine in your box that you don’t love, we’ll make it up to you in your next box by sending you a refund for the value of the bottle.

Also, if there are certain wines in our featured wines you’d love to have, or want to less us know the types of wines you usually drink, simply mention that in the notes section of your order and we’ll make sure to give you a selection that matches.

Have more questions? Check out our FAQs